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Return Policy

Customers  may return items within 10 days from the the date of delivery for full refund, and 30 days from the date of delivery of of the merchandise for partial  refund.  Returns made after 10 day period is subject to a 10% restocking fee.  The purpose of this fee is to cover the finance charges we incur when your order is initially placed and then again when a cancellation is submitted to your credit card company.  Our shipping charge and your return shipping costs are not refundable.  However, we do have a few non-returnable items.  These items should be Marked as Final Sale in the item descriptions.

No returns after 30 calendar days

Damaged Items

Please inspect your items upon receipt and make sure that there are no damages due to transportation.  If you find any damages please contact us immediately via email support@bhbeads.com or call us at (909) 868-1058.  Damages reported after 36 Hours of receipts do not qualify for returns.

Return Procedure

  • Email return@bhbeads.com to request an RMA Number. We will issue a RMA # as soon as we evaluate the order.

  • Include a copy of your invoice and wrap the return items well in the original package and ship to the following address:

Blackhair Int'l Corp - BHbeads.com
1980 W. Holt Ave.
Pomona, CA 91768

  • Refund will not be issued for returns without RMA #

  • All sales of Pantyhose, Leggings, Tights are final.  No returns or Exchanges available

 

Merchandise should be insured against loss and returned in Original Condition.

No Exchanges

Sorry, no exchanges.  If you change your mind about something you have ordered, simply return the item in accordance with our return policy for a refund, and then place a new order for the preferred item.  

Return of Discounted Items We offer quantity discounts for orders in excess of $100.  Any discount that was applied to your transaction will be applied to your returned item(s).  For instance, if you paid $3.00 for an item, but also received a 10 percent discount, you will be credited $2.70 (the real cost of the item to you, after the discount).

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